DISTRIBUTION All Pain, No Gain: Expedia Fights Rate Leakage with Automatic Rate Matching
Last week, Expedia launched a new feature called Automatic Rate Matching.
I haven’t found any official statement about it yet but, according to the mail some of my clients (mainly in Asia) received, the group will “compare the rates you offer to travelers on Expedia Group with the rates listed for your rooms on other online booking channels. If we find lower rates on another online booking channel, we’ll automatically match the lowest rate”.
To me, it sounds ironic that a company known for wildly undercutting hotel rates now offers solutions to a problem it actually helped create.
TRAVEL NEWS The Science Of Fear: A Politically Incorrect Reflection On Strong Customer Authentication
I am working on a piece on SCA, that should be published in the few days. Here's an extract:
"An essential requirement for PS2D compliance is the adoption of the Strong Customer Authentication (SCA) for (with few exceptions) all online transactions. For a purchase to be authorized, under PS2D, two out of three different types of authentication methods are needed, namely knowledge, possession and inherence.
A password or a pin are typical examples of knowledge: they are something the traveler “knows”. Possession, on the other hand, is something the traveler “owns” like a phone or a token. Inherence takes the Frommian’s highway, as it refers to something that travelers “are”: their voices, fingerprints, faces, etc. In a word: biometrics".